References

Mats Eriksson, Absolut Company.

“We have a strong brand and work very consciously with marketing and sales promotion. TransFargo handles the logistics relating to all advertising material for Absolut – not just posters, but also clothing and gifts. They put together different packages for various events and deal with special packaging for a wide range of consignments. We have to be sure that whatever we send will be available in the right place at the right time. You can’t cancel a fashion show in South America because you’re short of 500 glasses, for instance. Quite simply, they have to be there – on a specific date, by a specific time.

Being able to avoid these kinds of problems is worth a lot. TransFargo also deals with our incoming deliveries, monitors deliveries for us and sorts out non-conformance reporting. We’ve worked with TransFargo for two years now, and they always do a good job.”

Per Dagervik, Hewlett Packard.

“We were looking for an independent logistics supplier that could stand responsible for all of HP’s service logistics in the Nordic Region. TransFargo’s Nordic co-operation meant we could avoid any more purchases, which was a must for us. The advantage of an independent supplier is that they help out with more than just turnkey services. We carry out an evaluation every two years, so we know that TransFargo supplies what we want at a reasonable price. We also make sure they’re constantly enhancing their quality awareness.

They’re fast and flexible and keep their promises. One thing that I personally do very much appreciate is that they think along new lines, outside of traditional boundaries and pigeonholes. The entire organisation is permeated by a sense of “nothing is impossible”. I could spout superlatives for ages, but the bottom line is that we’re actually really pleased.”

Maria Persson, McNeil.

“TransFargo is responsible for our continental traffic, providing trucks, and deals with purchasing logistics together with us. We make stringent demands of our carriers. We want control over our flow and need forward-thinking delivery monitoring. We want information on time, we have to know when the goods will be arriving and what the consignments will include. All non-conformances must be reported. But we don’t want the goods in advance either: because we manufacture pharmaceuticals, staff have to be on hand to carry out quality control before the items delivered are included in production.

I have every confidence in TransFargo and enjoy a good relationship with their co-ordinator. We chat on a daily basis. This one-to-one relationship is very valuable; and not just for me. I think it’s important for our stores staff to get on well with the drivers. Working is easier if you get to see pleasant people. And then I like the fact that they only make promises they can keep. This makes me feel secure.”

Per Sandberg, Gambro.

"We use TransFargo for both logistics and transport. When we select carriers, we look at their geographical coverage, capacity, environmental management and quality systems and which service they're able to offer, among other things. Then we look at the balance between price and quality. As far as logistics are concerned, traceability, security and correct stock balances are the be-all and end-all.

Gambro has outsourced parts of its stock management to TransFargo. We need their flexibility. They manage a product group that's constantly growing, and by using TransFargo we don't need to be limited by physical considerations even though we're constantly working on optimising capital tied up. I think we communicate well with TransFargo. They're very active and keep in touch with us all the time. I feel they're truly interested in us as a customer."

Robert Ingvarsson, Tetra Pak.

“As far as Tetra Pak is concerned, quality is by far the most important criterion when we choose carriers. Our internal customers, like our end-customers, have to feel that things are just as good right the way along the line.

We also consider environmental aspects and – of course – strive to keep our prices reasonable. We use a questionnaire drawn up by NTM (Nätverket för Transporter och Miljön – the Network for Transport and the Environment) in order to assess the environmental work of our suppliers. We class TransFargo as a green supplier – they get extremely high marks for the way in which they deal with environmental issues.

We’ve worked with TransFargo for a long time, and we’re happy with their quality. We appreciate the way in which they’re always available and the rapid feedback we get. In our experience, good communication and good relations also lead to good quality as far as actual physical transportation is concerned.”